Lou is the Past President of the National Rehabilitation Association and has provided consulting services nationally as a Training and Technical Assistance Manager for the Workforce Innovation National Technical Assistance Center (WINTAC) and the Vocational Rehabilitation Technical Assistance – Quality Management (VRTAC-QM) Grants. His diverse experiences in over 30 years of collaborating with individuals with disabilities also include having served as the Training and Technical Assistance Director for the American Indian Vocational Rehabilitation Services Technical Assistance Center and as an independent consultant to the South Korean Department of Labor. Previous to his consulting career Lou was the Bureau Administrator of the State of Michigan’s Bureau of Rehabilitation Services.

Lou is a published author in the areas of Complexity Theory applied to leadership and management and on the topics of quality and value chain analysis applied to Vocational Rehabilitation. With a bachelor’s degree in Religious Studies and a Master’s in Counseling, from Central Michigan University, Lou is interested in organizational culture and how values influence professional behavior and performance outcomes.

Lou and his wife Dixie live on a small lake in North Central Michigan where Lou enjoys serving on the local Regional Education Services District board and Dixie serves on the board of a small museum and a local Arts and Humanities non-profit. Known for his calm, unruffled demeanor, Lou is the kind of quiet leader who works for lasting change and not the flashy fads of the moment. He and his wife enjoy spending time with their large, blended family.